IRM4711 – Principle Concepts of IT SM IRM4712 – Service Management Functions (Service Desk) IRM4713 – Networks IV IRM4714 – Information Technology Ethics IRM4715 – Service Operation Processes IRM4716 – Research Script IRM4717 – Database Systems IV IRM4718 – Incident and Problem Management IRM4719 – Development Software IV IRM4725 – Ict Project Management
